Support

What is free?

Accounts, receipt review, budgets, reports and complete workspace backup remain free. The free plan may show a single banner on the Dashboard.

What does Premium include?

Countability Premium is one lifetime purchase. It unlocks the monthly accountant ZIP and removes advertising. Existing Premium purchasers receive both benefits automatically.

Where is my data?

In the local workspace on your device. This edition does not synchronize workspaces through iCloud. Keep a complete backup from More → Settings → Backup and restore.

How do I import a shared document?

Choose Countability in the iOS Share menu and save the file. Open the app's Shared documents inbox, import it, and review it before recording in an account.

How do I correct or undo a transaction?

Open its detail to edit a manual record or void/restore it with a reason. Correct receipt-linked purchases through receipt review. Voiding preserves the original and removes its financial effect.

Do I need to subscribe?

No. Premium is a one-time purchase, not a subscription. Use Restore Purchase in Settings → Your plan when using the same Apple Account on another device.